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Email support

Email Premium IPTV UK support

Stuck on a sign-in, an install step that will not budge, or a question before you buy? Send it to the mailbox below. It is open 24/7, and we reply as soon as we can, usually the same day.

Get in touch

Where to send your Premium IPTV UK question

One address, nothing else

support@premium-iptv-uk.app

Support lives in this mailbox alone. No phone line, no chat bubble and no web form sit alongside it, which keeps each case together in one thread you can scroll back through.

Details that speed things up

  • The email you gave at checkout, so your order can be found
  • Which device you are on, and the app you opened
  • The screen where progress stopped, plus any message it displayed
  • For a television on IBO Player, its MAC address; for a MAG box, the MAC from the label
  • Never your password, which support does not need

Before you write

Pages worth a look before you email Premium IPTV UK

A minute here sometimes answers the question outright.

Install trouble

Each device has a numbered section, and fixes for failed sign-ins sit near the end. Go to the install guides.

Still deciding

A day on your own screen settles most doubts, and it needs no credit card. Request the free trial.

Terms and refunds

Prices, the refund route and the privacy notice are written out in full. Open the legal page.

What happens next

After you press send on a Premium IPTV UK email

Your message goes to a real inbox and gets a real reply by email. Where something is missing, such as the device or the point where it stopped, the first answer asks for it, which is why the list above is worth a minute.

Because the mailbox never closes, a message sent late in the evening is simply waiting when we next sit down to it.

Should the service refuse to work even after we have tried, the refund route on the legal page applies for 7 days from the purchase.