Open the email first
The welcome email appears roughly fifteen minutes after paying (or after requesting the trial). Leave it open on your phone while you work.
Free players, one emailed login
One routine repeats across the house: put a free player on the device, then hand it what your welcome email contains. Each screen has its own section below, and the stick sits at the top.
Before you begin
The welcome email appears roughly fifteen minutes after paying (or after requesting the trial). Leave it open on your phone while you work.
Address, username and password are what nearly every player asks for. Copying them out of the email beats retyping.
No app here charges for the download. The plan is what switches the lineup on.
IBO Player is the odd one out. On screen it shows two identifiers for the TV, a device key and the MAC address, and both are typed into the activation page for IBO Player next to your emailed login. A MAG box does without apps, using a portal address plus its own MAC.
App: IPTV Smarters Pro (free), fetched with Downloader
IPTV Smarters Pro is the only app in this section. Prefer TiviMate? It has its own section next, so the two never get mixed on one stick.
App: TiviMate (free to download), fetched with Downloader
Use TiviMate or IPTV Smarters Pro on the stick, not both. Either way the login is the same one.
App: TiviMate (free to download), from Google Play
Both names share these steps, whichever label is printed on the box.
App: IBO Player (free), from the TV's own app store
Typing a username and password on the TV by itself does not set up IBO Player. If the app is missing from your TV's store, email support with the TV's model.
App: IBO Player (free), via the tvOS App Store
A device key mixes letters with digits, so read each character twice before saving.
App: IPTV Smarters Pro (free), from the App Store
An iPad follows the identical path, just with more room on screen.
App: IPTV Smarters Pro (free), from Google Play
Phones and tablets are not on TiviMate's list of devices here, so the player here is IPTV Smarters Pro.
App: IPTV Smarters Pro for desktop (free)
Handy when the big TV is spoken for. The login is the same on a laptop as on the stick.
Portal address plus the box's MAC address; no app
No IPTV Smarters Pro, TiviMate or IBO Player is involved here. The portal and the MAC do everything.
When it will not sign in
Most problems come down to one wrong character.
Paste the entries once more, watching for an accidental space before or after them. Then close the app fully and reopen it.
Allow fifteen minutes, scan the spam folder, then write to support from the address you paid with.
Compare the key and the MAC on the TV with what you typed, one character at a time.
Send support the MAC from the box's label plus the email used when you ordered.
Questions
Short answers on apps, activation and logins.
For the stick, take either TiviMate or IPTV Smarters Pro, never both together. Google TV and Android TV take TiviMate. Apple TV, LG and Samsung sets take IBO Player. Phones, tablets and computers take IPTV Smarters Pro. A MAG box works without any app.
No, the apps download free. The lineup and its login are what your plan pays for, and the login comes by email.
They are how IBO Player recognises your television. The app displays both, and you copy them into its activation page alongside the emailed server address, username and password.
Players for the stick come from the app maker's official download page rather than Amazon's store. Downloader is the free tool that fetches them, which is why its unknown-sources switch must be on.
Yes, you sign in again on each device rather than pay again. Apps such as IPTV Smarters Pro and TiviMate take the server address, username and password from your welcome email. IBO Player on Samsung, LG and Apple TV also asks for the TV's MAC address and device key on its activation page. A MAG box uses the portal URL and its own MAC address instead of an app.
Write to support@premium-iptv-uk.app with the make and model, or run the free trial to see whether your screen copes before you buy.
Choose the 12-month plan, wait for the email, and follow the section for your device. Rather test it first? The trial takes no credit card.